we spent one night. The carpets are terrible, the furniture old, the sofa bed unusable because the springs were coming out of the mattress and there was the smell that came with it combined with the extreme smell of chlorine from the swimming pool which smelled all the way to the first floors.
We arrived late with three kinds at this hotel. The woman at the front desk was rude and we seemed to be disturbing her cellphone session. We then went to our room on the second floor where we noticed the wall right next to the elevator was completely destroyed. We then went down the hall where my kids accidentally stepped on a dog poo that was there on the carpet. When we got in our room, we were grossed by the filth : Stains on the couch, the trash can had tissues and old socks in it, we found a used kleenex on the ground, hair on the bathtub wall, there was poo stain in the toilet, the desk chair was so used that they probably took it in someone's trash...I would definitely not recommend this hotel. The elevators yearly inspection is not even visible in the elevator, I bet they don't even do inspections. Stay away from this establishment. Owners should be ashamed.
Guy at the front desk was very very unfriendly and arrogant. The room was dirty and the furnitures must be from the 70âs⊠its old and worn-out. Room is huge but so empty that you can hear the TVâs echo. Hotel is noisy due to old doors that you need to slam so it closes properly. I honestly have nothing good to say about this hotel. I donât even understand it is part of La Quinta hotel.
Water leaked all over the floor near the window, because âthe seals in the ac units or windows wasnât done correctly. So, basically when it rains the floor near the windows get saturated with water. Bath soap wasnât refilled beforehand. Rooms were spacious and looked nice, but they flood when it rains *shrug*
Very nice place, extremely neat and clean. Staff was friendly and helpful, breakfast was fresh and offered several options, and they had free dog biscuits at the check-in. Definitely worth the price and a do over.
We asked for extra towels several times and only received them after the 5th time asking. There is NO POOL here despite what the description says. The pool was the entire reason we chose this hotel and to be told they no longer had it was incredibly frustrating to us but especially to our kids. We had no housekeeping services and always had to request when we needed more toiletries, trash bags, etc. It was clean, and the employees seemed friendly. Breakfast was free but super limited options. Eggs, sausage, bread and cornflakes. Overall decent stay for the price, but probably will not be back.
The hotel had changed hands since I made my reservation and they didnât have me in the system. Our room had possibly cockroaches in the bathroom, we never turned off the light so they wouldnât come out.
Under renovation. Did not tell us before hand. Pool out of service, construction workers around the clock on the property. Wish we were told before booking.
The property is under construction so the common areas were dusty and exterior doors were, at times, propped open. No hairdryer in the recently- renovated room and no hairdryer to even borrow at the front desk, which lowered the rating. The staff was super nice and the free breakfast buffet ideal for this family. Would like to revisit after the renovation is complete.