Horrible. I wasnt allowed to check into the hotel because the front desk said they do not accept hotels.com as a form of payment. Ive asked for a refund and still havnet received anything. Ive used this app for my hotel stays for years and have never been treated this horrible. This was the worst experience ive ever has in this situation
This place was an absolute flop house. Disgustingly filthy. It appears to be a hooker haven. We did not stay and I am now demanding a refund. You
Have been warned!!
Ice machine broke. In room phone not working. Fan on heater/air conditioner not adjustable fan ran at full speed when trying to heat room check out was supposed to be 11:00 I left at 9:55 and could not get back in. Went to the window and a lady kept saying by
Daniel is fake news, he promised me to book through travel lodge since he could not change name through Hotels.com. I went ahead and rebooked with ease. Following morning, he tried to charge $150 to my debit card because apparently there was someone else in the room. Be very careful with Daniel and I would consider taking business elsewhere.
Even though the sign on office door said OPEN you have to stand out in the cold and try to communicate through a little glass window (I checked in at 4:30 pm not a late or after hours check in. Bedding was very thin, TV channels extremely poor and tv was held into place by a toilet paper roll!? Bathroom walls are dirty with holes in the wall, there were men outside carrying on after quiet hours but Management did nothing in regards to their noise or behavior. Not a pleasant stay and I wonât book there again.