All in all we had a good experience at casa Sun and moon. The location was great, small staircase down to the beach, and lots of restaurants within 3-4 blocks. The hotel was nice and quiet, spent lots of time reading books by the pool. Pool was nice, had a great view of the ocean but there was a couple spots where tiles were broken off (not a huge deal). Our only issue was with the room they put us in when we got there. I booked a suite with kitchenette and the room we got felt like we were in the basement in this dungeon feeling type of space. My anxiety was through the roof, we talked with reception about it and they didnât have any other rooms available until the next day. So they did move us the next day, to a suite that was exactly what the pictures from my booking showed, which was great but they didnât give us anything back for that first night or offer us anything for our trouble. If you book here and booked one of the suites donât let them put you into suite 00 you will be disappointed big time. Ask for 10, 20, or 30. 20 and 30 have the best views. We got suite 30, the view was awesome, the AC worked great, bathroom was useable lol, the furniture was rickety but functional, questionable electrical wiring, but all in all good. I would definitely go back to this hotel as long as I know exactly what room Iâm getting. Also the staff did not reply to a single message sent to them on hotels.com app, I had to email the hotel directly to get any type of communication.
