Welk Resorts Sirena del Mar

This resort has an outstanding view; however there are a few important things they should fix immediately. 1st are all the dirty towels that are left on the chairs around the pool until the next day. Instead of enjoying my view I found myself cringing at all the dirty towels not picked up when guests left. Nothing is cleaned until the next day which created a problem for those who wanted to read a book by the pool in morning or walk the property at night) but could not because of the late clean time which lasted until at least 9:30. I saw many guests attempt to find a spot but left with books in hand. Scrubbing machines left unattended for long periods of time. 2nd ,a woman sitting between 2 families vomited all over herself, the lounge chair and her table. The mother next to her immediately told staff who waited 40 minutes to clean up the vomit that made many people very upset. Lastly, I struggled sleeping not only because of the hard bed but more importantly because of the 3.5 inch cockroach that was in my closet. My husband somehow managed to finally kill with his shoe. I went to the front desk to speak with the manager twice. He was not there so I asked if he could call me. I was assured he would which never happened. My 1 bedroom runs around 800 a night so I definitely expected dirty towels to be continuously removed and pool area to be straightened out often. I understand a cockroach can sneak in but would have liked Management to know they were in my room for their kno

Had a great time! Only down side was the gigantic cockroach in our bed!