The staff and service were very kind and helpful, good food and not expensive. The bed was comfortable, just have to fix the head board... nice place to stay and walk in Folkestone, I'll come again.
Great, friendly welcome and really convenient for the gig we were going too! Little disappointed that they suddenly stopped serving food just when we went down which meant we had try and and find something last minute but other than that it was ideal for our needs. Also.... the fluffiest towels I have ever come across!!
Hotel was good. The only thing was the bathroom shower was clean but needed a small makeover
The flooring was worn. The room itself was clean and needs an be bedding ok. It was cold and needed supplementary heading.
We have stayed at the Portland for a few years now, among other places in Folkestone. The rooms are a good size and have a good feel to them. The staff are very accommodating but their adjoining (Skuba bar), seemingly takes presidency over all else! Although they host a good selection of bands and DJâs etc. it does get very busy, Loud and out of control at times!
Hotel was conveniently located for what we wanted, however shower was damaged and rusty in areas with pubes in the shower tray , damp patch on the bedroom wall
Easy access, clean tidy room, good shower, good location for travel to Dover, very nice walking spot, only thing stopping a max rating is no food on the Monday night