Room Mate Valentina

C'était notre troisième séjour au Room Mate Valentina. L'hôtel est toujours très bien. La situation au cœur de zona rosa et du quartier LGBT est excellente. Le personnel est très accueillant et toujours souriant. Les chambres sont très propres et spacieuses. A noter toutefois que cet hôtel n'est pas dans la rue la plus calme du quartier en raison des bars mais c'est ce nous cherchions et l'isolation phonique est efficace. Nous reviendrons avec plaisir. Nous avons apprécié le late check-out jusqu'à 16 h.

very friendly staff, great location, big room and nice roof terrasse The wifi could be better

The staff are great, the rooms are spacious with huge showers, the bed was comfy and the breakfast was nice. The hotel is centrally located to LGBT nightlife and close to La Reforma so you can have the best of night and day. The Roommate Valentina serves your needs in a simple, non stuffy way. We have found this chain to be dependable as a clean, comfortable, well-situated and affordable option for weekends away.

Sadly, I checked out early, because I couldn’t sleep from all the music from dance clubs surrounding the hotel. The music something played to sunrise. I tried to reason with both the hotel staff, to moverme to a quieter room or a “sister” hotel, by the counter staff needed management approval. I understood to consult with management, who don’t work evenings or weekends, but on management didn’t have the curtesy of speaking to me during business hours, or returned my one call or emailed me a response to my request. I phoned hotels.com who couldn’t anything either. The minimum they should have done is refunded me for my unused nights when the own hotel staff acknowledged the high noise level. This is not safe for women.

Good room, nice and clean, spacious. Good price!