Edge Apartments Cairns

We arrived late on the first night and check in was very easy and communication was great from property. The unit was not as pictured in the advert as had no indoor dining room at all. When we were moving around the unit our feet were literally black from the dirty floor to the point of the white bath mats having black footprints on them when we showered. There was no broom or mop in the self contained unit to clean the floor so had to go out and buy our own cleaning materials. The dishwasher did not work and the ceiling fans were very noisy when turned on in bedrooms and the Lounge room ended up only blowing hot air. Our stay was for 7 nights over the Christmas period so we did not try to contact the reception until the first day after the holidays and was not open at all over the next few days even though we tried numerous times, at least 4 each day at different times. Finally on the last day we rang the emergency mobile number to advise of the issues to a not very accommodating response stating that electrical appliances can be unreliable and that is that pretty much. I also made a cup of tea and used the little supplied milk tubs out of the fridge, tea tasted funny, use by date was 03.06.20 considering it was the 29th of December 2020. The reception was not very accomodating with that one either. Was very disappointing considering the amount of cost involved. I am far from a fussy customer and never leave reviews but this was a very disappointing stay for Xmas.

Séjour en famille de 7 nuits, Début du séjour le 22 déc. 2020

Avis voyageur Hotels.com vérifié

Anonymous

Overall stay was alright not the best though, found it really hard to get in touch with reception they don’t answer or return calls.

Séjour en famille de 4 nuits, Début du séjour le 23 sept. 2020

Avis voyageur Hotels.com vérifié

great value if you need three bedrooms

the edge represents good value for the price. We stayed in a penthouse Apartment. The noise mentioned in previous review RE the backpackers is noteicable but they turn it don later on (or did when we were there) Manager was superhelpful. it is close to the airpot but we had more aircraft noise in a different property that was further away.

Michael, Séjour en famille de 3 nuits, Début du séjour le 7 oct. 2019

Avis voyageur Hotels.com vérifié

The property was a great size with plenty of room for a family of five. Loads of storage and even included a garage. The main pool was set in a beautiful tropically garden and separated into a number a small pools allowing for privacy.

Séjour de 1 nuit, Début du séjour le 2 oct. 2019

Avis voyageur Expedia vérifié

The beds were very hard and when staying at the property for a week, it made for a couple of sleepless night. The location of the property was great.

Séjour en famille de 5 nuits, Début du séjour le 30 juil. 2019

Avis voyageur Wotif vérifié

Good family option. Very secure.

We've stayed at the Edge a number of times over the years. If you can book for a reasonable price its a good family option. The units all different so it's a bit hit and miss on the layout and furniture / fit out as some have been better than others. Parking is secure and there are two elevators. It's right next to a backpackers and although it can be a bit noisy on the northern end of the complex once in your unit with aircon on you don't hear a thing. Overall fairly good but a few things are showing their age. The onsite manager Greg is always friendly and helpful.

Mr Christopher, Séjour en famille de 5 nuits, Début du séjour le 6 juil. 2019

Avis voyageur Hotels.com vérifié

It was lovely and clean but it was furnished in a very meagrely way, not homely no pictures. Apartments 19, 20 , 21 near that end of the complex get lots of noise from a neighbouring bar or backpacker or something. The main office wasn’t occupied often so if you needed to see them you can have a long wait.

Séjour en famille de 4 nuits, Début du séjour le 21 mai 2019

Avis voyageur Expedia vérifié

We were surprised at the size of the apartment when we saw the outdoor living area. Unfortunately it rained on our holiday but the kids could still be outside and undercover. The staff were very friendly and helpful. We had a great stay here, thanks 🙏

Séjour en famille de 6 nuits, Début du séjour le 15 mai 2019

Avis voyageur Wotif vérifié

Location was good. No after hours service at all. We were given only one set of keys. Keys got locked in to one of the bedrooms where our child was sleeping and we could not open the door. Tried to call the after hours number at 10 pm- not answered, left a voice message- no response, no acknowledgement even next day which was a week day! No acknowledgement at all for the complete stay. Would never go back to this property again.

Séjour en famille de 4 nuits, Début du séjour le 9 avr. 2019

Avis voyageur Wotif vérifié

Great value

The apartments are clean and spacious for the price. Only 2 keys available, so getting back into the property has a bit of a hassle as these apartments have 3 bedrooms (so in our case 3 couples).

Emma, Séjour entre amis de 1 nuit, Début du séjour le 15 mars 2019

Avis voyageur Hotels.com vérifié