Worst place Iâve ever checked into. Cluttered, dirty, musty. Owners are sweet, but they donât speak English and donât have a clue as to how to run a B&B.
Pics on Hotels.com are deceiving. Room was musty, cluttered and dirty.
I couldnât picture actually sleeping there. My wife and I opted to drive home 2 1/2 hours rather than stay here. Avoid at all costs!
We arrived to the property and it had a very different cleaning products smell in the bathroom something like viniger. After 1 day the restroom smelled of urine, the shower as well and it wouldn't go away. Even with multiple sprays, we purchase to try to make it smell better. We requested that they clean.They asked me what did I need clean. I told them it smelled to please clean the whole bathroom.They went in there and cleaned the but smell didn't go away. The bedsheets were not freshly washed or cleaned when we arrived. They took them and never brought replacements. The fan in the bathroom didn't work and the property had some type of rodent or critter issues, which made a lot of noise at night. The managers where extremely nice but there was a language barrier even with the translater device they carried. The lack of fixtures or cleanlines in the property is the reason we will not be coming back.
The owners /managers are delightful. They are chinese and speak no english but use a translator app which works well. They are very personable and attentive
we had such a nice stay at eagles nest! it was so cozy and quiet and the two staff/ owners were so sweet even with the language barrier. the selectiom of movies in the downstairs livinh quarters was such a nice addition! we will pick this next time we stay in big bear :)
This place needs serious remodeling. The carpet was gross and the bathtub had mold on the linoleum. Bed was lumpy and old mattress, the heating system is a fireplace and the shower drain didnât drain well. Plus the couple next to me in the other room were having loud sex and I heard ALL OF IT. 10/10 donât recommend.
Please be careful if you book here. I showed up for my reservation and they gave my room to another customer, leaving my daughter and I stranded at 9:30 pm in the cold. They offered a sub standard room at the local hostel as a replacement. As of now, there has not been a refund given by either Expedia or the property. Reserve at your own risk. I will NEVER use Expedia to book another room nor will I stay at the Eagle's Nest Lodge.
The lady working was the Nicest Ever! but the room we stayed in was certainly not like the pictures on Hotels.com.
It was dirty! Also we had No hot water! The bed was broke down!
Aswewereleaving
See photos attached!