Overall disappointing. The WiFi was the worst Iâve had in China. The room was very old fashioned. There was no shower curtain and the towels were very old and ripped. The beds were extremely hard and uncomfortable. On our first night there was no hot water until 9.30pm which was very inconvenient as we werenât pre warned, although we were given a complimentary breakfast when we complained. Finally the driver arranged by the hotel to bring us to the airport was terrifying, driving c140km per hour while farting in and out of lanes. Overall I wouldnât recommend.
We had a wonderful stay at Xiâan Ramada Bell Tower Hotel. We got our room upgraded upon arrival. The room was tidy and big enough to accomodate three adults. The staff were kind and helpful in meaningful ways.
Great location near center of city and subway. Very clean and comfortable with pleasant staff. Hotel arranged an excellent tour of terracotta warriors.
More than an hour to check in. Room was changed three times and we were tired after train journey from Beijing. Although there was a room Service menu with service till 1030, when I asked for food at 9pm, I was told that Chef had already left for the day. Not a single Staff was conversant with English. The only person who could speak something was very rude. I complained to the General Manager the following day and the rude staff as I was told was suspended.. Overall a terrible experience although I have used the Ramada chain in Mumbai,Colombo and several other cities. Location wise its an excellent property but not recommended at all. Stay away.
Location was good. Hui Min Jie was only a 5 mins walk away. The Drum Tower was 10 mins away. The Bell Tower was 15 mins away. Hotel was good. The staff was great and helpful. They gave us suggestions and helped organise a trip for us to see ththe Terracotta Warriors.
Chose this Ramada because of its location: close to the Muslim Quarter and Bell Tower. The nearest subway stn is BeiDaJie, connecting Line 1 and Line 2. Breakfast is adequate, but the setting is not impressive: big round table meaning shared dining space. Overall a good place if you use subway for sightseeing in Xi'an.
Air cond not cold, pre-set the room temperature to 24 Celsius. We pay the 4 star rate but enjoy the 2 star air cond. Stayed 5 nights, complained about the air conditioner but end up given a fan to solve the problem.
Very very un professional.
Regret never leave earlier to move to other hotels
1. WiFi was poor, slow and some days was inaccessible, informed but in vain
2. Air cond temperature cannot adjust less than 24 Celsius bcoz is controlled by hotel to save the electricity consumption
3. Mosquitoes can be found in the room