Hotel Collingwood, Sure Hotel Collection by Best Western

Faced with £10 parking fee as soon as we walked in. (As per their website now but not at time of booking). Room too hot, not able to control the heat. Bathroom like a sauna! Dusty floor. Comfy bed shame about the heat! Nice breakfast. Friendly staff.

We had another lovely stay at this hotel it was just a shame about the people above us making loud noises till 2 in the morning other than that all the staff were very helpful and polite.

Location Great, Staff great, room great but the heater was on all night and got so hot in the room that ruined my night. I even opened the windows but the heat was so much that I had to get the fan out and did not help whatsoever. Real shame as that let the stay down.

Brilliant. Very close to beach and amenities

Great hotel with excellent service.

We had an absolute amazing time Very friendly staffs big thumbs to Karolina she was very attentive to little details..free parking and amazing location!! Only downside was the facilities inside the hotel is outdated or e.g the taps in the bathroom and furniture. Overall we had a lovely stay. Thank you

hotel chosen because of reviews but experience did not match Plus points : conveniently located for beach and town one very helpful receptionist and nice communal parts Negative: room was stuffy and smelled of damp beds were very hard, door handle was wobbly, lots of detritus in gutter outside our windows Arrival - a twin room was booked but double bed was in room given - reception did come up and bed was converted in front of us but this was well after arrival time and not without unnecessarily irritable response from hotel manager Ultimately this hotel is good for convenience but my experience was at odds with reviews here

Horrible experience. First put in a room (no 111)with no air conditioning , it was unbearably hit and it was so tiny I could not even move. Told to go and find another hotel at 9:30 pm. Got upgraded to a better room (room no 211)with air conditioning however my son (18 years of age ) was given a foldable low table sort of thing which he had to spend the night in. My son could hardly sleep the entire night. The neighbouring rooms were noisy and you can hear everything at night from other rooms. A night away for my daughters birthday turned into a nightmare. The breakfast was super expensive and lacked variety. Bathrooms are old and worn and not many amenities provided.

Does what it says on the tin. Clean, reasonable price, good location. Receptionist had a strange sense of humour.