Lovely place, lovely staff, there were a few condition issues, which we discussed with the staff and we were assured these would be addressed. We had a lovely stay.
Stayed in the room with a hot tub and it was brilliant. Given the weather I am so glad we booked here as we had plenty of space and a hot tub on the day it was stormy.
Booked last minute for work and from the get go was amazed at the level of customer service. Kylie and her team are fantastic. The room was immaculate and had everything you would want from a stay. The organic breakfast was outstanding with such a vast range of produce available. Will definitely be returning hopefully for leasure not work. Once again thank you Kylie..5 stars
Positives are the location, free parking and size of the rooms. However, bed was ridiculously high - I am 6â 2ââ and struggled to get on & off. Room clean but needs a kick of paint here and there. Breakfast had a good choice but scrambled eggs were made in a microwave and many items needed to be replenished and took a while to do so. Finally, I booked for the organic credentials but apart from a few items at breakfast not really an eco theme throughout the hotel - for example, febreeze in communal toilet rather than an eco cleaner and loo rolls not from recycled paper. Overall average and a bit overpriced at ÂŁ198 per room per night.
We absolutely loved our overnight stay here. Everyone was so friendly and helpful and the breakfast was absolutely beautiful! A really good night's sleep on a comfortable bed!
Nice B&B not 5 star . enjoyed our stay it just didn't feel as luxurious as we'd hoped and had to ask for minor items for the room etc on a number of occasions
Nice hotel located in the middle of Grassmere. The room was clean, spacious with a great soaking tub and nice window views. There's a nice seating area downstairs that converts to a breakfast room in the morning. The breakfast was plentiful and tasty. The staff were all friendly and helpful with restaurant suggestions and things to do in the area.