The Elizabeth House Hotel

Room decor was very tired. Bed comfortable. Tea/coffee making facilities in room. Good size bathroom, plenty of towels. Ground floor room in building away from main hotel building noises due to car park noise. Average stay…. Did the job for what I required.

Séjour de 2 nuits, Début du séjour le 6 oct. 2021

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Perfect pre-cruise stay

We had an accessible ground floor room. All disability provision was very good. The room was very clean, and staff very helpful. We enjoyed our overnight stay. Great value for money. Very close to the cruise terminal. We would be very happy to stay there again.

Christine, Séjour en famille de 1 nuit, Début du séjour le 25 sept. 2021

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Clean and tidy.

We were made very welcome on arrival and checking in was fast. Our room was adequate for our needs as, we were only there one night. It had a wet room bathroom which, would be perfect for disabled guests. There was a kettle with tea and coffee. Our room was at the foot of the stairs so, a little noisy with people coming and going. The room was clean and tidy. I have stayed at this hotel before and would recommend it.

Wendy, Séjour de 1 nuit, Début du séjour le 22 sept. 2021

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Just what we wanted

Séjour de 1 nuit, Début du séjour le 15 sept. 2021

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Needs work and unprofessional

Hotel in need of lots of work. Room far too hot and very poorly sound proofed, the fan did nothing to cool it down. Cleanliness was questionable and the shower head needed replacing as it was DISGUSTING. Public toilet at top of stairs where getting running water in the sink was a mission. It was a pre cruise stay and we were told ‘you won’t be getting on your cruise tomorrow because there is too much covid’. The following day while in our room we could hear a gentleman working in reception say how everyone on the ship had covid and he was trying to stop people from entering the building. Not a great impression to give guests. Cruise did happen but still a sleepless night worrying! Food was ok in the nice garden area, but deep fried cod and chips can’t really be messed up. Hotel certainly not worth the price tag - we paid using Tesco clubcard points snd even their value felt wasted. We booked cruise parking directly with the hotel after booking the room with hotels.com, 4 days before our stay they cancelled the cruise parking. Thankfully they did honour it for us as we’d booked a night at the hotel but can you imagine otherwise? So we will not be returning to this hotel ever again. Having stayed in many Southampton hotels, this was the worst. Save your money and book a nicer hotel and don’t fall for the cheap parking offer!

Gavin, Séjour de 1 nuit, Début du séjour le 10 sept. 2021

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Lovely stay

The breakfast was very nice as much tea and coffee and juice cooked breakfast was very tasty the room was very clean and had kettle to make a drink parking is a little limited if you arrive later in the evening very friendly staff and we’re willing to help as much as possible

paul, Séjour de 2 nuits, Début du séjour le 7 sept. 2021

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We arrived late,just before 10pm. Met by a lovely man who checked us in and saw to us. Only stayed one night, but was very pleased with our room No.2 and the lovely breakfast. Will use this hotel again if we’re ever in the area again. Thank you

Janet, Séjour en famille de 1 nuit, Début du séjour le 1 sept. 2021

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Room very hot, noisy road, very tired interior. Dining room and bar not open

Diane, Séjour en famille de 1 nuit, Début du séjour le 29 août 2021

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Fantastic 5 Star service

We stayed here for 3 nights at the end of August having recently stayed in large chain hotels in the past 2 months (Best Western and Novotel). The difference between this Independent hotel and the large chains is chalk and cheese, and has confirmed our belief to avoid chains in future. The service was first class at the Elizabeth House, nothing was too much trouble and any little request we had was dealt with efficiently, swiftly and with a smile (iron and ironing board to the room within 5 minutes for example). The room was spotless, as was the hotel and the restaurant meal we had was fantastic and great value Plenty of parking and only a 15 minute stroll into the old town / West Quays. We would recommend this great hotel without hesitation. Never staying in a chain again.

Neil, Séjour de 3 nuits, Début du séjour le 27 août 2021

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Happy family

Lovely clean tidy fresh room polite staff easy booking and checking in parking just outside. On route to all areas all service offered from bar to restaurant. Comfy beds spacious family size room for the 3 of us. Country play park 5 minutes walk great to burn off kids energy. I’m recovering from a major operation and first family visit a smooth comfy stay

Sharon, Séjour en famille de 1 nuit, Début du séjour le 27 août 2021

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