Quick stop before the ferry, it was cheap but not very nice. Had to wait to check in as computer did not work with my booking, room smelled funky and splatter on headboard was quite âinterestingâ. I guess it is what it is, book cheap and donât expect a miracle.
I was really, and very pleasantly, surprised at the high standard of the room for the price I had to pay. It was tremendous value for money. Check in was swift and handled with friendly professionalism.
All aspects of the hotel were very good only spoilt by other loud guests in the restaurant using profanity and inappropriate language.
Weâve stayed a number of times in the past and always had a good experience.
Food is good and staff friendly.
Even though was self check in, the lady greeted me and did it for me which was a little odd but very nice all the same!
Generally nice stay for one night, good facilities and bed was comfortable which is all that you want.
Didn't expect much after staying in Best Western in Webbington last year & reading a couple of reviews about the Ipswich branch. We were pleasantly surprised. The room was spacious, clean and comfortable. Breakfast was simple but tasty and staff were very friendly and efficient. I was really pleased with the stay, and would book again.
Very relaxing stay. Slight problems on second morning early being woken by bubbling from bathroom. Toilet seat became unhinged. Fire exit plan inside door was upside down which could be confusing
Four language fire instructions are all ver good, but not if the secions completed by staff are all in English.
The hotel is currently undergoing some restoration so doesnât quite look as good as it will do, but our room was excellent spacious clean and comfortable
Staff were lovely, breakfast food was tasty and hot. Grounds were nice and well kept. Clean in main areas of hotel.
Spa and pool areas out of use for refurbishing - wish hotels.com had that listed as I wouldâve picked another hotel.
In the room howeverâŠ.
Mattresses were rock hard, very uncomfortable as well as the âdoubleâ being two singles put together. Cracks in the tiles on the floor in bathroom, no main bedroom light only wall sconces so room was quite dimly lit. Couldnât use dressing table area so used bathroom instead as it was brighter. Bath tub is a short one so if youâre tall forget it as your legs will be up the wall! Overall score a 5 out of 10