This hotel is nice but definitely a work in progress. The staff are friendly but very limited as at times there were empty bottles and glasses left on the side for hours waiting to be collected.
At the time of our visited the gym and sauna were under construction.
In my opinion the safety railings should be much higher than where they currently are at waist level
Very nice 5 night stay. The heated pool was however not quite as warm as we hoped; I believe it was set at 24 degrees which when windy (which it often is in Fuerteventura!) isn't particularly warm; it's okay if you keep very active but we got cold splashing around with our child. For comparison, went to another place (in Marrakesh) where the pool was 30 (though that is very warm!). Large choice buffet & great quality but they need more coffee machines at breakfast, queues were ridiculous. AI was pretty good, included a few cocktails too. Fairly eco friendly with the reusable plastic cups but no recycling options/bins in room or around. Some areas could do with touching up (the large skip with old trees in wasn't very attractive).
It was a really nice hotel, very big but accessible, very fast lifts. Limited vegan options but I managed to fill my stomach at every meal satisfied and the food was nice. Staff were friendly and polite