2/10 Médiocre
31 mars 2026
One of my few bad experiences and sadly not recommended at all.
Erfurt is a great city to visit and the location of the "hotel" is too. However, this is not a hotel. There is no staff and no/bad information about the basics like breakfast hours etc. Also they charged me twice but when talking to them they denied a refund. After a long dialogue with hotels.com I will get a refund but zero excuse from hotel.
No cleaning of rooms during stay and AI response via their so called info channel WhatsApp.
I travel alot and have the utmost repsect for hotels and that things can change but my demands are low and this place did not meet them.
Carl
Carl, séjour d’affaires de 5 nuits
Avis voyageur Hotels.com vérifié























