This hotel has not aged well, stayed previously and was excellent. This time as soon as off the elevator cigarette smell, entered my room and the bedside draw front hanging off. Bath tap dripped entire stay. Although clean very old. No info in room for anything including wifi password.
We loved the spa, nice welcome drinks and fried rice, bed was comfortable.
Cons ! - Manager argued with me when I asked for another one as there should've been two, she said her paperwork said otherwise. My partner went to see her to correct her and she said that she wasn't arguing with me when he could hear it in the spa.
I had great days at the hotel. All staffs who I met were very helpful. It takes 15-20min from central station on foot but not a problem for me. Itâs located on quiet aria. Restaurants were also good.
Soon as I went in the smell of food was strong and we wait like five minutes to someone come out and check us in, some other guest was complaining at the counter for some ac not working in the room. And also we have some trouble with the booking she couldnât find it or she didnât know how to use the computer, sorry for said that, wasnât very smooth check in.
Be aware this place is more like a backpackers or rooming house than a hotel. I left rather than stay in a place with a filthy toilet and the smell of fish in the halls.
The building is VERY tired , the room service is a joke , the restaurant isn't open , the room keys didn't work in the parking area at any time and were unreliable entering the room
Condition of room was below standard. Worn out toilet and spa not appearing clean. Curtains had bad stains and chair was not cleaned, very dusty. We were charged 20 dollars for parking and exit gate was not working apparently not for a month now. We stayed in this hotel 5 years ago in a different room which was a lot better at that time hence the choice to stay here again. Not sure if we will come back now. Staff were friendly.
I think that the Housekeeping department need to up their standards as there were dirty coffee mugs and glasses from the previous guests in the cupboard. Air-conditioning was leaking dripping water onto the carpet we put towels on the floor so that it would some how soak up the water but the carpet was wet in the end