Stay was very nice. We were on the 4th floor and the clerk behind the desk let us know what was the closest entrance with minimal walking for my mom, who cannot walk long distances. We got to the elevator easily. Everything was nice and comfortable!
Everything was fine. The floors in the hotel were a little sticky when walking in the dining area and the hallways were so fridgedly cold. The breakfast option didn't look great so we ended up eating on our own. The service we received from everyone there was great. Whoever came in and cleaned our room while we were out on Sunday did a great job.
After a long day of travel. We arrived at 2am to find out that the hotel cancel our non refundable room. They then blamed it on the third-party booking. Hotels.com did try their best to find another hotel but with snort notice could not find a a decent hotel.