Hakonenomori Okada

Hôtel à recommander pour ses onsens. La pension est à contrario relativement vieillissante et le staff n'a pas su nous conseiller utilement pour nos sorties (faible maîtrise de l'anglais par ailleurs). Le petit déjeuner pourrait être un peu plus diversifié.

For international visitors, If you desire to international food in this hotel, it seems not possible. At least breakfast solely is Japanese dishes. It is really difficult to find someone knows English. At least the receptionist should try to learn some English to give some basic information to visitors, at least Shuttle bus location or other common stuff. -For shuttle bus, one way costs 100 yen to center, it is not free. -Hot springs is fine, but you need to check these rules before enter the onset.

Average. 3 out of 5. Food quality could be better given the fee they charged.

Satisfied with the room condition, clean. Family feel relax, shuttle can be arrange for going out. Helpful and friendly staff.

Check in was alright. Room was far from what we expected andd we were quite disappointed especially for what we had paid for. We had to pay extra for the family onsen and at the price we paid, it should have been included. When we checked out we wanted to take a cab direct to Odawara station instead of taking the bus but the woman with whom we had checked out was of no help and very rude. The only positive thing about this hotel is its onsen and restaurant. I do not recommend it.

It’s clean and comfortable. The only thing I need is a bit more shelves for me to put stuff/clothing for convenient.

This property is connected to the much nicer Hotel Okada. It makes it seem like you chose the wrong hotel and you were so close. Plus you have to trek through Hotel Okada with your luggage up a hill to Okadanomori. On the plus side you can use the Onsen that is in Hotel Okada which was really nice. The breakfast, one can probably do better elsewhere. As you walk through the hall it does smell of smoke even though you chose a non smoking room.

Family room mixed western and jap style was more comfortable than expected. Big rooms and onsen was really good with many outdoor baths. Food was really great too! Shuttle bus service was great too! Service of front desk staff could be friendlier though, otherwise really good stay!

Unique atmosphere friendly staff.

We stayed only for a night. The staff was helpful, transport is organized to bring you close to the bus stop. The onsen was very nice, well kept and not at all crowded when we stayed in September. There is also a restaurant im the hotel. Recommend.