Really nice experience from check in to Check out (including the good breakfast); room was really nice, clean and comfortable.
It's the little things that help! such as it was great to have water in the room and fresh toilet rolls!!
I was very disappointed with the hotel and its facilities. I realise it is a listed building and very little could be done about access issues, I could not use my wheelchair inside the building. I could not have a shower during the two days we stayed because there were two steps to get into the shower. We could not open the curtains because the room we were given was on the busy street and people walking past could look into room. The room was very dusty and needs a full deep clean. We did not unpack because all the furniture needed a good polish. Room 34 does not have any photos on any hotel websites, says something for itself!!
For me this stay was a reminiscence trip, having worked in Lutterworth more than fifty years ago,my disappointment was immeasurable.
Having said all this I have to say the food was very tasty, the food was fresh and cooked from scratch, which does not happen in lots of hotels nowadays. The staff were very friendly, professional and efficient, which was a credit to the hotel.
Nice old coaching Inn style hotel . Room was small but comfortable. Breakfast excellent and freshly cooked . Dinner good but restaurant closed on Fridays . Reception very good- willing to adjust room to our needs- I chose a quiet room at the back as I like to open the window. Beautiful courtyard.
Lack of their own parking is a drawback but I used free parking in a road nearby and there is plenty of paid parking available. Good central location.
Amaizing location in town and very nice interior yard space ! Very friendly staff and good breakfast have maked for us a very pleasant overnight stay . The only thing still to work a bit is the comfort of the bed to be amaizing like all the rest .....
The hotel room was a little tired and small. The room had a portable humidifier as i suspect it would be damp without it. The cost was very reasonable and breakfast was good. So all in all value for money
I was in Room 1 at the very top of the building in the roof space - the final steps to the room were very steep and narrow and in a fire situation they had to be used to get down to the fire escape on the floor below.
Of the 4 fixed radiators only 1 was working and a free standing 1 did not work. The bath took 40 minutes to fill. The room was dangerous to walk through especially at night as the roof beams were at head height. There was a motion sensor light fitted but this did not work.