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Aloft Cancun

3.5 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near UltraMar Ferry Terminal

Choose dates to view prices

Aloft Cancun offers a vibrant retreat near Caracol Beach, with a rooftop terrace and bar perfect for sunset viewing. Enjoy the swimming pool with free cabanas, sun loungers, and pool umbrellas or stay active at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
$111 nightly
The total price is $139
May 9 - May 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.4 out of 10
Very good
(15 reviews)
  • Lagoon view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(8 reviews)
  • Ocean view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • Lagoon view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(18 reviews)
  • Ocean view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(98 reviews)
  • Lagoon view
  • 309 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, a phone, and a chair.

aloft, Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Plaza Caracol Mall - 3 min walk - 0.3 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Forum By The Sea Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Illy by Chedraui - ‬4 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Mediterraneo - ‬3 min walk
  • ‪Vips - ‬2 min walk

About this property

Aloft Cancun

When you stay at Aloft Cancun, you'll be in a fantastic location, just a 5-minute walk from Cancun Convention Center and UltraMar Ferry Terminal. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference space (366 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 1
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

NOOK - Onsite restaurant.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 3 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 135 for children
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 68.5 per accommodation, per night (maximum MXN 2550 per stay)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun offer free cancellation for a full refund?

Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Aloft Cancun?

Yes, cats and dogs are welcome. There's a charge of MXN 68.5 per accommodation, per night. Food and water bowls are available.

What are the check-in and check-out times at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Aloft Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (14-min drive) are both nearby.

What is there to do at Aloft Cancun and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Aloft Cancun?

Yes, there's an onsite restaurant, NOOK.

What's the area around Aloft Cancun like?

Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 2-minute walk from Cancun Convention Center and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say the area is walkable and good for shopping.

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Reviews

Aloft Cancun Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property is located near a beautiful beach with easy access and comfortable seating areas. (19 reviews)
  • The rooftop pool was a great feature, a nice facility with a swim-up bar that many guests enjoyed. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Beach
Restaurant
Nightclubs
Bar
Drinks
Lobby
Breakfast

Reviews

Verified

8/10 Very good

Good location in hotel district.
georgia, 2-night trip
Verified

10/10 Exceptional

I had a great experience staying here. The service was excellent from start to finish—staff was friendly, welcoming, and always willing to help. I haven’t stayed here since 2023, and I was really impressed with how much they’ve upgraded the hotel. Everything feels refreshed and well taken care of, which made the stay even more enjoyable. This is my go-to place whenever I visit Cancun, and they continue to deliver a consistently great experience. Highly recommend!
Samuel, 3-night trip
Verified

8/10 Very good

Staff was friendly. Great amenities. Great location. Would definitely stay here again.
Donald, 3-night trip
Verified

10/10 Exceptional

Staff was very helpful, the room was spotless, and having an open bar for 12 hours each day with no extra charge was the cherry on top. I would definitely stay here again it was great!!
Kahlil, 4-night trip
Verified

8/10 Very good

Met our needs. Clean and easy access
Mona, 1-night trip
Verified

8/10 Very good

Excellent location.
Shastri, 3-night trip
Verified

10/10 Exceptional

Very clean, very helpful, would stay again
Jessica, 2-night trip
Verified

8/10 Very good

Staff was great with quick check in etc., we had to leave early in the morning 5:30 a.m. and they provided a sack lunch for us to pu when we checked out!
Gary, 1-night trip
Verified

6/10 Good

This hotel was ok. Nothing special… Good for a night or two. Near the party area
Terrance, 1-night trip
Verified

10/10 Exceptional

Easy parking nice rooms and super close to the action
andrew, 1-night trip
Verified

10/10 Exceptional

Very clean, staff is friendly . Close to everything…..
Xin Joyce, 6-night trip
Verified

10/10 Exceptional

Very clean and strategically located for all activities and transportation. Value for money!
Mohammed, 3-night trip
Verified

10/10 Exceptional

Very convenient location for shopping, entertainment, dining, and transportation
Otniel, 3-night trip
Verified

10/10 Exceptional

Everything was amazing, the staff is super friendly and helpful, the location it’s perfect, you are so close to all the night life, the convention center, and a lot of restaurants options
Regina, 1-night trip
Verified

10/10 Exceptional

The location was the main reason for choosing this hotel but the hotel itself did not disappoint at all. Staff especially were very friendly and helpful.
Patrick, 4-night trip
Verified

10/10 Exceptional

Room was spotless and well taken care of, staff was wonderful. I was a solo traveller and felt safe and welcomed in the hotel, i appreciated that its not a party hotel and was quiet while I was there for a conference.
Kristen, 9-night trip
Verified

10/10 Exceptional

Staff was very friendly
Timothy, 2-night trip
Verified

10/10 Exceptional

Good value
Prashant, 1-night trip
Verified

10/10 Exceptional

Very good place to stay everything is close by
dwayne, 2-night trip
Verified

10/10 Exceptional

Everything. Just an amazing time. The staff was always super helpful and super understanding. They were always doing their best to accommodate.
Avery Jay, 4-night trip
Verified

10/10 Exceptional

Great location. Room was clean, quiet. Breakfast was a convenient start to the day.
Pamela, 2-night trip
Verified

8/10 Very good

Room is clean Free drink at bar is good service. Hotel located not beach side but still good location. Thanks
TADATOSHI, 3-night trip
Verified

6/10 Good

Staff was very friendly, very cute hotel, but seem to be a little disorganized as we had to wait. About 40 minutes to get our room.
Nancy, 1-night trip
Verified

8/10 Very good

Employees where polite, clean rooms, close to the beach and night life.
JORGE, 8-night trip
Verified

10/10 Exceptional

We had an amazing stay at Loft. The place is located in a heart of Cancun,staff is friendly,my room had a goid view (partial ocean).If you are not looking for a beach resort this is a great option
marcia, 1-night trip