A very nice hotel , good rooms and superb food and wines.
Dover Sole for dinner was magnificent. Wines chosen from their adjacent wine shop ( corkage ÂŁ10 per bottle ) were exceptional and good prices for Bin ends.
Staff were very helpful , polite and very efficient.
Unfortunately the room was extremely run down which gave it a unclean feel. Mouldy skirting boards, needed painting, worn carpets and the bathroom very old and shabby.
Certainly needs modernising.
Did not use the shower due to feeling unclean and grubby.
Also when we went to check in there was nobody on reception. We tapped the bell 3 times and eventually had to go find someone from the cafe.
Just relieved that we only needed to stay one night and we intentionally stayed away from the room as much as possible.
We thought it didn't look like the photos
Not for 4 people at all
The pull out sofa bed was terribly
Very uncomfortable
Food in the hotel was not that good not
Very quick and very expensive
Could not find staff when we wanted them
Had a long wait for food and drinks
Its verey noisy in the court yard
And its not a court yard
Its a short cut down the back
The first aid box was 4 years out of date when i needed it
Don't think i would go back for the money we paid not good at all
The hotel bar next door was much better
Food was much better and more
Friendly
It was very quiet when i stayed in December, well out of season. But the staff were friendly and helpful, and breakfast was excellent. As it was so quiet, the bar wasnt open but there are good pubs a few steps away. I would stay here again quite happily.
Main building was full of character and was clean. Reception service was extremely helpful. The room at the back I stayed in was very dated and in need of repair/maintenance in places. The lock to the outside door didn't feel secure. Breakfast was not included, despite the booking saying 'english breakfast', which it turns out doesn't mean breakfast included. A fine stay for one night, but a little disappointed, considering the price.
We arrived to a twin room rather than the king we had originally booked. We were then told that that was the only room available so we accepted it as we needed somewhere to sleep. The door to the room also didn't lock so it wasn't the best start but the staff were apologetic and friendly. We asked what time the restaurant was open until and the member of staff advised that it was more or less closing time (just before 8pm) so we went for a wander through the area and found a takeaway instead. The following day we were told that our original room we had booked was now available so we moved our belongings over. We asked when we were ble to order tea and were advised that the restaurant would open from 6pm. At around 6:45 we came down but everything was in the dark with no staff to be found so we ended up going to the pub a couple of doors down for our tea and a couple of drinks instead. The following morning I tried the shower and it just wasn't getting hot. I knew from the previous room that the water didn't get to burning point however I had goosebumps while trying to wash. The room itself was lovely and I loved that they put a hot chocolate sachet out with the condiments but it just felt that although they stay was ok there was room for improvement. On a positive note though, the staff were friendly and the breakfast on both mornings was delicious
Booked last minute due to needing to travel back from a holiday early. Arrived late at night with 2 tired children, apartment clean, lights on and welcoming.
The property is unique, sprawling and eclectic, but the location and particularly the service couldn't have been better. Everyone greeted us with true warmth and made us feel welcomed guests. The location is good and the food there was even better. We had dinner and breakfast and were happy with both choices. We'd definitely return, despite some issues with noise from other rooms.
It certainly wasnt luxury. Though clean the rooms was very dated and dark on 2nd floor. Staircase desperately needed renovation.
However bed was comfortable and breakful delightful.
We were in a self catering apartment which was excellent. The actual hotel looks tired and needs an upgrade. I wouldnât want a room in the hotel, I would return to the apartment. We had lunch which was very good. They have a good chef.