Dunes Manor Hotel and Dunes Suites

Enjoyed our stay

We had an oceanfront room, beautiful view - we were in the suites which is the smaller building beside the hotel - We ate dinner at the hotel on the deck, food was great, service was good -- also ate breakfast at the buffet, also good --

Pamela, Séjour de 4 nuits, Début du séjour le 14 oct. 2021

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Our stay at the Dunes Manor in Ocean City MD

We were very pleased with our room. The only thing bad we can say is the tub was slippery but there was a handle to help getting in and out. We had an ocean view with a balcony with chairs and a table. The room was clean and pleasant. The staff is very kind, helpful, and professional. The beach was accessible. There are multiple areas to sit outside and enjoy the view of the beach. There are also places to eat on premises. We were able to enjoy tea time during our stay. I would recommend the Dunes Manor to stay. We want to go back next year and stay longer.

Thomas, Séjour de 2 nuits, Début du séjour le 11 oct. 2021

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Beautiful sunrise viewed from balcony our last day

Kathleen, Séjour de 3 nuits, Début du séjour le 10 oct. 2021

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They have mice

Room was okay until a mouse showed up on my nightstand at 1130 pm. We were moved to another room and no big deal was made. We decided to give them another shot the next night and they wanted to jack the price from $120 to 320 because of a car show. Not very good customer service

Joseph, Séjour en famille de 1 nuit, Début du séjour le 7 oct. 2021

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A wonderful hotel that keeps its good traditions

A wonderful hotel that keeps its traditions and atmosphere. Perhaps a gentle nudge and a few friendly suggestions that I shared with Dunes General manager Jim Keely: When your returning customers ask to be accommodated and you can't do so, try to be as accommodating as you can, instead of saying, "Can't do"! That's never a good customer service - I sent messages to your front desk via Hotels.com with special requests that I put in my original booking with Hotels.com and they never responded. Then I called on the check-in day morning while driving to your hotel asking if my request would be honored and I was told (by Lea?) that all requests will be considered at the time of check-in and that nothing can be done before that. That was such a scripted answer and so disappointing since on previous visits your staff would consider my request and try their best to accommodate me to the best of their ability, without being scripted. Regardless, we were happy with our 1040 room and with the stay overall, except for the deteriorating chairs in the room whose faux leather covering was ripped and damaged - this was the first time in 15 years that we saw such an unseemly damage. However, I repeat, we love your hotel and friendly staff in the restaurant /bar (not so much at the front desk though). We will always recommend your hotel to others. We just hope the script is avoided when returning customers asks for special little treatments and extras! 🙂

Dane, Séjour de 2 nuits, Début du séjour le 7 oct. 2021

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Our usual summer get away.

We have stayed at the Dunes Manor Hotel for the last seven years. We find it very relaxing and quiet there. It's an hotel that kind of goes back in time. Piano sing alongs in the lobby and a daily tea time that's free. They upgraded their indoor pool two years ago i belive, it's very nice. We always get an upgraded room on floors nine through 11. They have a upgraded bathroom shower and i like the ocean view from up high. This year though the beds were very uncomfortable, the mattresses seemed to be worn out. This is the first time in seven years i have made a complaint. They also had a nice gift shop and jewelery store right off the elevators. It has now been turned into a coffeehouse, my girlfriend loves coffee. Sadly if wasnt open any time the door days we were there. I did miss the jewelry store we always left with new jewelry for her. The hotel has great beach access and showers to was the sand off before entering the hotel... very smart! The bar is small but makes good strong drinks and they even have a bar on the deck if you're feeling like sitting outside. We do love this hotel its our favorite, but the beds this year were in sad shape!

Michael, Séjour en famille de 3 nuits, Début du séjour le 30 sept. 2021

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Great stay

I am never disappointed with my stay at Dunes, clean rooms, beautiful ocean view.

Angela, Séjour en famille de 2 nuits, Début du séjour le 22 sept. 2021

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Very nice ,clean ,updated room with beautiful view!

Alisa, Séjour entre amis de 4 nuits, Début du séjour le 15 sept. 2021

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Disappointed

I have been staying at the Dunes for years. It has always been my OC favorite. Obviously, I’m aware of covid but the rooms were never cleaned. The trash was not emptied and we had to make several calls for towels. Coffee for the coffee maker was not replenished, there were stains on some of the bed linens and the bathroom tub needs updated. The food in the Victorian Room was excellent but otherwise I was disappointed this year.

sharon, Séjour entre amis de 3 nuits, Début du séjour le 13 sept. 2021

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Very pleasant stay

A very nice hotel, no complaints. They don't provide services unless requested, which was not a problem for 4 days. They don't take cash for the balance owed due to covid. Really?

Peter, Séjour de 4 nuits, Début du séjour le 12 sept. 2021

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