There was no toilet paper in the room. i had to ask at reception for that. there was no tea and coffee either. lots of work needs to go into the wifi reliability as well particularly if you seek to attract business trips. no iron and ironing board in the room either.
Rooms are old and were smelly. Airco didnât work. Restaurant had limited offer (not what they mention on their site). Only the massage at the Spa was good.
Overall the stay was good but would like to point out the following:
- Improvement may be needed on their restaurant menu as it may not cater for all tastes. Maybe include such as pizza,pasta and baskets.
- More staff may be required from a restaurant staff perspective as we waited very long for our food and was not well prepared on the same.
- There is no duvets on the beds only linen and blankets.
-Single beds may need to be adapted to double beds where couples visit.
- Visitors should be treated equally regardless of whether they are shareholders or not.
-Parking not specifically designated to which unit it belongs.
-Over and above this staff was friendly and helpful in all their dealings. It is a very nice resort but the abovementioned will make a big difference to me personally.
I've been to this lodge for the 8th time now and I can go again anytime soon. It's the best lodge ever. I always feel at home away from home, theie service is awesome and the place itself is beautiful. I'd recommend it to anyone who likes relaxing in the bushes and be away from the busy town life.