I've been to this hotel a couple times know, and have always been pleased, the service is great and the location is good for me. the fact that they have a small kitchen in each room is also very practical I recommend going there
The hotel was wonderful. Staff friendly but possibly overworked. Only one staff member for such a large hotel at night. The poor girl was running around trying to solve everyoneâs issues. Our refrigerator was broken upon check in and because of it we were not able to keep our food in the room so we did end up wasting some of it by the time we had to check out.
The staff was kind, the beds comfy, and sheets are soft. But the room needed a refresh. There were things broken but not fixed, or fixed quickly and not done well. Holes weee in the walls and had not been patched.
The hotel has seen better days, obviouslyhad had heavy use. Our room was ok. Bed is fairly hard and the bathroom needs a coat of paint and some repairs.
There are no options other than regulartvin satellit. No option for netflicks or other platforms. Breakfast was standard fair. Greek restaurantand Starbucks within easy walking distance Great Location to outlet mall, theater, and Ashton gardens. We didn't use for a business visit. Looks like it has a nice gym and average pool.
Overall nice, but felt like a bait and switch. The lobby is all remodeled new and nice as well as the exterior of building, but once you got up to the rooms it was an old hotel that had been remodeled 15 years ago.
I stayed here on short notice for a funeral. The room was clean, well-maintained, and comfortable. The only downside to this hotel is the complimentary breakfast. There are not a lot of choices. When the yogurt machine needed to be refilled, the attendant brought out another bag and then said she didn't know how to load the machine, so there was no yogurt. But like I said - the breakfast was complimentary so if you want more - go to oe of the many restaurants in the neighborhood.
The room was clean however the cleaning solution they used leaves the floor slippery which is very dangerous for older people. We asked him to come and re-mop the floor and they made it even worse. The maids really need to use less cleaning solution so it doesnât leave a slippery film on the floor.. yes, the room was clean, but the floor was slippery and dangerous. Also, upon checkout, I asked for a receipt and I was told their printer is broken and they could not give me a receipt. They told me they would email me a receipt and Iâm still waiting for that receipt for those two reasons I am not happy with my stay..