A hotel staff asked me to pay again when I checked out, even though I have paid my trip upfront. When I told them I have already paid for the trip with Orbitz, they wanted to see my booking, my Paypal receipts... After getting my receipts shown, they asked me to wait for more to confirm if I indeed paid for it. What kind of customer service is that? How likely someone just walks into your hotel to stay for free?
Wasted half an hour of my trip for this nonsense.
Eventually, the staff apologized, not very sincere I must say.
One of the best place to stay and experience cultural of Jaipur. City is well connected from here. People are friendly and helpful, not to forget "Lady at reception and room service" for their services. We would like to thank entire team of Jai Singh Palace to make our stay memorable one.
service is very poor. even a tea was not served and when we asked for Tea at 7.00AM the hotel informed us that the cook has not reached yet. The room was not ready during our check-in around 2.00PM. White sheets were not provided. Overall not satisfied with Hotel Jai Singh Palace.