The hotel is well-located, less than a 10-minute walk from the subway stations, the Brooklyn Bridge, and the ferry to the Statue of Liberty.
The establishment had everything we needed for our 10-day stay in New York. The room was clean, with daily housekeeping. The breakfast was great, offering scrambled eggs, bacon, cereals, yogurts, muffins, bagels, fruit juices, and many other items available in unlimited quantities.
Points for improvement:
• We were disappointed that our room faced a wall with no view of the buildings, contrary to what was stated in the description of the offer we booked. We asked to change rooms, but the staff refused.
• The front desk staff were not friendly at all. They didn’t greet us and barely responded when we asked them anything. We didn’t feel comfortable approaching them with questions.
• There was a lack of seating at breakfast. Several times, we had to take our breakfast back to our room because there was no place to sit.
• The hotel is a bit outdated, with issues like mold in the shower, for example.
Overall, it was a good experience, but there are definitely several areas that need improvement.