Hotel Diligencias

We arrived at the hotel to find that they had canceled our booking?? No explanation given, except that they had refused to allow our rental motorcycles to be delivered that afternoon. Earlier communication had left us thinking all was confirmed and good.

Great location for visiting the historical centre although the road is very noisy at night. Bus from airport stops right outside. Excellent value. Very helpful, warm & friendly staff, especially Victor on the front desk. Room was a little tired but very clean. 24 hour bakery next door for a great breakfast & coffee. Highly recommended.

I don’t recommend walking this area at night. There are a lot of homeless outside the hotel. There were cockroaches in my room.

The price you pay was perfect for the room size to just sleep and shower. Very clean and comfortable. Well maintained

It was very nice & very clean. The location was perfect and the restaurant had good food at very reasonable prices. I highly recommend it.

Low water pressure in shower. No wash cloths provided (towels only). Older hotel with 1980's style and decor.

Decent hotel but internet needs to be improved. Close to local tourist attractions but also some not so good elements in the street.

The Hotel Diligencias offers extremely friendly staff (at reception and in the restaurant). Their food in the restaurant is great, with fair prices. Also we found the prices for the day trips were very fair at Hotel Diligencias (our prices quoted were cheaper than at other hostels we went to) - for the SAME tour!!! Now for the downside: spotty and unreliable wifi, not the best cleanliness (found some ants in the room - mostly just milling about on the ground, as the hotel is very old), the design of the hotel is that it's very open so your window faces an inside courtyard. This means you can constantly hear families and children screaming - not a good recipe for a great night's sleep (bring earplugs!). Also the general comfort/cleanliness of the room gets a 6.5/10 from me (the bed/pillows could have been better.. same with the bathroom).

Extremely noisy all night long. Moved to another hotel which was much better and actually cost significantly less. The room was quite small and the water in the shower was restricted to a fine mist, difficult to get wet! The room was a bit depressing, especially compared to the hotel I moved to.