Having stayed in 10 hotels in the last month. This hotel had no staff. No staff to bring in your luggage or take it to your room. The photo of the reception shows three girls dressed in nice uniforms. But it is not like that. Also we booked and paid for a room with outside terrace !!! But didnât get one. When I asked about the outside space her reply was they were busy and it wasnât available. Sorry but if itâs not available when I booked why did you allow me to book it. The hotel is run on a tight budget and it shows !!!
Staff is nice, but 1) you may not get the room you booked when you check in, the manager will switch it based on availability, but sheâll switch it to something similar or an upgrade. 2) limited staff so there isnât always someone at the front desk 3) they said laundry would take 2 hrs, it took 10 hrs because they send it out and I had to keep calling 4) even tho itâs a convenient location, I would pick a place that had better service, I had to wait an hr to check in because my room wasnât ready
The property was fine. It did not live up to the pictures. It definitely had some age to it. Smelled very mildewy in the room. Anytime you use the air conditioner.