Morione Hotel & Spa Center

What a horrific experience during our first 48 hours. 1. Room Service: there needs to be a correction on the amenities listed for this hotel. Room service is actually an external food delivery service that the hotel will manage on your behalf & it's not 24 hours. 2. The in room safes did not work in either of our rooms and the hotel staff could not figure out how to fix it. Nor did they offer front desk safe which is listed as an amenity on this site. 3. Premium TV is all in Turkish. Only Fashion one tv is in English, which doesn't help on rainy days when you can't go outside. 4. Bathroom: toiletries was just soap & body wash in 1 of the 2 rooms we booked. Only 1 of the 2 rooms had a hair dryer 6. Aircon barely worked & wouldn't cool the room below 20C, which isn't any good on 30C+ days 7. Upon arrival, we weren't provided any information about hotel wi-fi or breakfast services provided. Had to follow up several times w/front staff. 8. Our room was on the 2nd level facing the streets- which gets very noisy towards the weekend even after 2am 9. Requested transfer from the airport and the hotel staff messed up the scheduled time and did not pick us up 10. floors were dirty with some kind of red spots 11. Free breakfast is unappetizing on so many levels & you're better off going to the local bakery/ cafe shop around the corner Normally I'm ok with a couple things not working right, but this was absolutely ridiculous.

I had a great stay, the hotel is located in one of the coolest parts of Istanbul, the staff very friendly, I was upgraded to a nice room front facing, very bright. Nice deco, good quality mattress. you can walk to one of the best breakfast places in the city, and lots of cool restaurants and bars around.