The space is big however we saw some cockroaches.
The pool need some cleaning.
Glad there're hot water with good pressure
Kettle, mug, 3 in 1 coffee mix, provided
Overall it is ok. They should improve in cleanliness a bit. For example house keeper skips cleaning the floor under the sofa in the living room. Notice a lot of dust under the sofa.
room service a bit poor. went down to the receptionist to report about the fridge but no action taken. swimming pool's rule doesnt allow us to swim at night even though during the day there is no life guard present.
Need improvement. As the unit I stayed, toilet's window no curtain. Master room ceiling found iron bar exactly above of bed, unsafe condition. Key room only 1 key, better provide at least 2 key set. The pillow condition also need to check. All the best. Thank you.
Everything was basic. Nothing more to scream for. Simple condo. Tidy & clean. Didnât get a chance to dip in the pool or use any other facilities outdoor because it was raining 24/7. Not recommended to visit east coast during Q4 of the year. Literally rained 24 hours, never ending rain.
apartment with 3 bedrooms and 2 bathrooms enough for family. plus fridge and complimentary drinking water. all is good for the room.
went for a dip in the pool and a bit disappointed as the water in the pool is dirty.
pool is huge and can accommodate lots of people which is very good as many families are staying at this hotel.
Stayed for two nights and three days.
But no cleaning services for the 2nd day which was a bit odd considering other hotels/apartment had cleaning staff around - in this hotel you never see one!
One thing good about this hotel is the Security - good and efficient
Its not well maintained unfortunately - it has great potential though if management improves its facilities and staff
Fairly okay reception but needs proper bellboy - though never had bellboy going in the lift with guest together with luggage - had to squeeze in the lift
Convenience store was a plus however no restaurant in the premise - so no breakfast/lunch/dinner - had to drive out of hotel
Location was good - near Teluk Cempedak where there are a lot of eateries.(Thank God!)
Swimming pool was good but NO TOWELS provided - so bring your own
The residences were okay but again poorly maintained- kitchen no utensils - only the usual ones (cups and PLASTIC spoons with tasteless coffee)
Any other facilities (microwaves and such) are only for permanent residence.Sigh!