Trop Bruyant le soir, au retour des jeunes dans leurs chambres. Calme le matin, pendant qu'ils dorment, vous pouvez profiter de la piscine qui est trĂšs belle avec son jacuzzi ! đ Chambre convenable. Pdj correct ! Je n'en dirai pas autant du personnel de l'accueil et du Pdj pas aimable du tout !!! Dommage !!
Great location with many bars and restaurants nearby. The ferry pier and the beach were easily walkable. Staff were very friendly and helpful. The pool was lovely and there were at least 20 sun loungers to use. Breakfast was ok. The bed was very firm, it would not be to everyone's liking.
Letâs be honest! The lady in the counter was so rude and has zero tolerance and respect for the guest. Her way of communication was so bad that every guest who wanted to check in had a struggle with her. She was more interested in her phone instead of giving good service.
We was told that we could check in 14:00 local time, when we came back the lady told us our room wasnât ready and no one couldnât check in.
4 guys came in when we was waiting for our room to be ready. They got checked in right away since they paid cash.
When I asked why we couldnât check in now since we have been waiting for so long, she answered us back in Thai.
I got frustrated and asked what kind of service is that, and are we waiting for so long when the check in time is 14:00, she didnât wanted to replay and looked other way.
Few seconds later she told an other lady who was wearing hijab that she could give us our room key, that was in back room.
That lady need some manners and respect for other guest. When I asked about where is the manager she told me she was in Bangkok and will not be back before next week.
This experience and service from the lady will definitely make this hotel lose costumers.
Anyhow, hotel was nice and location was good but the experience and service from the lady in front desk was so bad that we will never book this hotel again!
Place was in a great location, the staff was super friendly, but it was the most uncomfortable bed i've ever been in, it felt like I was sleeping on a piece of wood. But besides the bed great place!
Huone allaspÀÀsyllÀ oli mukava omine aurinkotuoleineen terassilla. Allas alue ehkÀ hieman liian pieni suhteessa hotellin kokoon. Monipuolinen aamupala.