Grand Master Suites

Hotel très bien placé, dans la via del corso en plein centre de Rome. Décoration soignée et moderne. La chambre était très grande, idem pour le lit et la salle de bains spacieuse. Cependant l'hôtel est assez bruyant, isolation entre les chambres pas terrible. Le personnel de l'hôtel n'est pas très sympathique (surtout au petit déjeuner et femme de chambre). Le petit déjeuner n'est pas très varié, et ne venez pas trop tard, sinon il n'y a plus beaucoup de choix... c'est dommage!

Hôtel très bien situé avec une décoration très moderne. Seul bémol, très mal insonorisé entre la rue et les autres chambres, beaucoup de bruit. Pas de petit déjeuner disponible. Accueil très sympathique.

We booked a 2 bedroom luxury apartment and the room and service was completely different to that advertised. There were many maintenance issues including: broken external sliding door lock, missing and loose tiles, shower heads broken and kept falling down, soiled and stained furniture. The room was not serviced daily as advertised. We tried to contact them during our 4 day stay and they did not answer phone calls and did not respond to Whatsapp messages. They finally responded after we had checked out offering clean towels and room servicing. The kitchen was also missing a number of utensils so it was difficult to cook for a family. The drain pipe under the sink came loose and flooded the kitchen and we could not contact anyone. The hotel is in a good location however we would strongly advise not to book this apartment.

Bad Bad Bad

The service was great from the front desk staff (esp. Alessandr) to the maintenance and cleaning staff were wonderful. The location could not be better, and I would recommend to anyone!