6/10 Bien
13 juil. 2025
Not nice checking in
First room wasn't cleaned, actually bed sheets were dirty; beds made seemed okay but when you look closely you see hair and body hair!! Unbelievable!
Then when I arrived to the reception desk she asked whether I took photo??! I said yes and showed the awful photos she changed the room telling me I have to give back the old room key to her when all is done! anyway we found the second room was not nice like the first one (literally no view), when giving the old key back I explained the situation but reception woman was not warm at all really. Anyway, asked if it was possible to pay the city tax later (all very beginning) she said no! It had to be paid at that minute but giving a clean room at first time no possible huh? And 2 days later asked for a 2 dozettes of espresso for the machine in the room , they charged immediately the 2 Euros, I was expecting maybe a nice gesture like offering at least 2 espresso upon that terrible check in! Another time, non merci.
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