I am writing to express my disappointment with my recent stay. While the property was comfortable, it did not meet the standards of luxury that I paid for.
I encountered several issues during my stay. The laundry machine was filthy, and there were no paper towels provided. The master room shower had no hot water and no pressure, which meant that the four of us had to share the other bathroom. Additionally, my room had a strong diesel smell, which forced me to open all the windows. It took approximately four hours for someone to come and inspect the room. Although I was offered another room, I declined due to the inconvenience of repacking our many suitcases. As a result, we had to sleep with all the windows open. The breakfast options were also limited, and the food was delivered to the room.
We will not stay here again.