At checkin they made me pay 20 % on top of what I had paid to Hotel.com
You did not inform that there would be an additional chargend on top. The stay was sold to me as it was the final price. I would like to have your comment please.
Espectacular. El servicio y las instalaciones muy buenas. Los restaurantes y que este dentro de un centro comercial lo hacen muy agradable y confortable.
Un hotel excepcional. Muy lindo y 5 estrellas a mi modo de vista. Las instalaciones, la decoraciĂłn hermosa con cuadros y fotos regionales. La atenciĂłn de bienvenida con cĂłctel y demasiado amables y serviciales. Muy bonito. El personal muy amable. AdemĂĄs tiene acceso al mall. El restaurante del 6 piso excelente menĂș y comida el bar rooftop muy bonitas mesas y decoraciĂłn asĂ como un buen menĂș
The mattress or sheets smelled like urine. Upon arrival there was no shampoo, facial tissue or soap and it wasnât restocked during a three night stay. The towels and duvet cover were stained.
They are extremely adamant about checking the mini bar inventory days before your checkout even if you tell them itâs not necessary. They came back multiple times on the same day.
This was my third or fourth stay at this hotel and may be my last because it seems to have gotten worse.
In general the hotel is well located and comfortable but this stay wasnât great.
Across all my stays breakfast is consistently average with no variety and average service. Oftentimes there are 5+ empty tables and theyâre all dirty.
Horrible. La habitaciĂłn se ofrecia con oferta de precio. En el recibo aparecia como impuestos incluidos. Al llegar al hotel nos cobraron un 19% de valor de IVA.
En la oferta de la habitaciĂłn esconden estos valores extras. Nunca mĂĄs volvere a reservar por esta app.