Overall the property is nice however there are some signs of age. The elevator to the parking garage was out of order during my stay which meant going up and down 2 or 3 floors. Not a big deal, but a small inconvenience. Also while my room was clean, it was musty. It smelled like there has been a lot of cooking in the kitchen and the kitchen odors have gotten into the furniture and carpet. It needs freshening up. Otherwise it was perfect.
The property is conveniently located near the metro and the free trolly that runs un and down the street. It is very close to the trail though, so that might bother some people, if you're not used to loud noises. Club Wyndham does have timeshares/ownership programs, so they will try and convince you to buy into those programs.
It was a perfect location with easy in and out parking garage next to hotel. The room exceeded our expectations actually being larger than our sonâs apartment!
Staff was very helpful. Llamat at front desk was courteous and gave me great advice on where to eat and directions to the conference I was attending in town.
This was brilliant. The room had a separate dining and living area so you could even eat in if you wanted. It was brilliantly located for everything Alexandria had to offer, and near a metro station if you wanted to go to Washington. Parking was simple.
The location is fantastic for exploring DC and old town. The room was comfortable and clean but could use a little updating. It had everything we needed and the bed was comfortable. The common areas were gorgeous and Honestly the staff were amazingly kind and courteous. They really made it a wonderful stay. I felt it was a good value and free parting with in and out privileges was a big plus too. We would stay again in a heartbeat.
Perfect place to stay in Oldtown Alexandria. Roomy and comfortable. It is right next to the Metro Station and there is a Trolley that runs up and down the main street (King St). Free parking if you have a car.
Too much pressure to âbuy intoâ your concept! We listened but arenât candidates for what you offer, your plan does not fit into our lifestyle!! Did not think the sales rep was able to understand us at all.
However, Tonya at the front desk was excellent, thoughtful & most helpful.
I arrived Friday afternoon around 6pm. I planned a surprise birthday dinner for my husband and as we were getting ready, realized the iron did not work. I called the front desk at 6:45 pm to ask for a new iron and was told âIâll see if the porter is still here, if not youâll just have to wait to tomorrow and deal with itâ.
We had no choice but to arrive to an upscale restaurant wrinkled because no one was courteous enough to grab an iron from an empty room.
The next morning the shower handle fell off and we had to screw it back in. Then as we were getting dressed noticed the pillow cases were dirty/moldy but the bed had been made with the dirty side down so it was not immediately noticeable. Absolutely disgusting to think we laid our heads and face on these pillows for two nights.
Absolutely unacceptable!!
My family and I had an amazing stay with Club Wyndham. The staff was super personable and friendly. Stephen and Monica were great! The parking garage was a nightmare to get out of. Overall, I would highly recommend the hotel to folks and I will certainly be returning for my next staycation!