For a luxury 5 star hotel in DUBAI WHICH HAS SOME OF THE BEST HOTELS IN THE WORLD I would expect much better.
NOTHING TO DO WITH THE ORIGINAL CHAIN as you expected of a luxury hotel
as a frequent visitor there are other places for similar prices with much higher standards or service and quality.
I didn't find Shangrila to be living up to it's name . This one in Dubai is NOT A 5 star international rating hotel.
The hotel is going through renovations right now, didn't really matter THE FRUSTRATING PART ....
1 ) room, although a great size it was not deamed as luxury as their other hotels around the world.
definitely needs a refurb and new décor, , carpet, SOFAS need to be completely replaced,
A) poor bathroom , single sink ,has not a separate shower just an old bathtub
B) Very bad smell from the the pipes
C) smell of cigarette smoke. ( WE ASKED FOR A NON SMOKING ROOM)
2 ) indoor pool is not ALLOWED to every gest (SENSELESS ) HA HA HA NEVER SEEN IN OTHERS HOTELS !!!!