Suites Giorgio

We love Suites Giorgio. This is the second time we have reserved and we love this place. Excellent customer service, clean suites and amenities. Also, a lot of places are walking distance, such as El Angel de Independencia and Bosque de Chapultepec.

Great location, safe place, very comfortable stay

Don't waste your money to this place. Management never try to contact us during our stay after multiple issue from beginning to the ends

CON: Cleanliness, dead lightbulb, Ac not working (in both room), coffee machine and safe out of service in the room also, cigarette buds stains and burns everywhere on the floor, ironboard's liner that is unusable for ironing a shirt or anything else GOOD: Location it's a short walk to anything, nice neighborhood and restaurants I the area. PS: They do have room front of street, it's a busy road, really noisy and at night you cannot sleep because of the music in the Karaoke across the street.

Very well located with plenty of places to eat. Customer service was awesome. Very happy with that they're able to decorate the room. Thank you and will be coming back in the future

Was sent over from a sister property as they over booked. I stayed in their "Penthouse" rooms and was a little discouraged that it did not have a entertaining area. This penthouse only has 2 bedrooms and 2 baths. Also a half kitchen and dining table with 3 chairs. I have stayed in a regular room and this room was about the same size, only it had a terrace. The outside terrace is nice, but pretty bare. The outside Jacuzzi water barley works, would take a whole day to fill the tub. The cleanliness is pretty good, daily maid service was excellent. My biggest issue was 1 of the 2 showers did not work. I reported it right after check in and was advised no one was able to look at it till the following day. Reported it every morning and was told they'd fix it until I went to check out and it was never fixed. It was very awkward sharing a shower with a business partner. Was not offered any other solution or room change from the receptionist.

Great location, especially for the price. Room furnishings show slight wearing, but clean. Rio Lerma is packed with great restaurants.

My wife and I booked an "executive suite" for a week that was 75 sq. meter with a kitchenette so that we could cook etc. We arrived at the hotel with "backpacker stomach" so we were a quite tired. Immediately upon entering the suite we realized that the suite we were given were not the same as we had booked (much smaller ~35 sq meter and different layout). We talked to the person in the counter but his English was quite limited and he stated that the manager was the only one who could help and she would not be in until tomorrow. As we felt quite poor we went to bed to rest. The next morning we felt better and went down to the reception to talk to the manager. We started of very nicely but the manager was extremely rude and basically told us to go away. I kept insisting and we got the usual runaround “we received the right room/they have nothing else/she called other hotels/it’s a busy season etc.etc.” Through a lengthy conversation I started to get very upset with her attitude and at some point her extreme rudeness caused me to become furious and I demanded all our money back. Then she said “oh wait” and voila she miraculously found a key to a room she had forgotten about. To nobody’s surprise when we went to visit this room it was the correct one. Basically they rent out the executive suite, gives out a cheaper smaller suite knowing that 9 out of 10 will not go through the shouting match that is needed to get the correct room. Room itself was ok, location very good.

En ese barrio tienes lo que necesitas en tu viaje. La relación valor precio es buena. Tienen un área de oportunidad en la limpieza.

Excelente