The hospitality was excellent, we were greeted promptly by a very friendly manager and desk trainee. Check-in was easy. I love the layout of their rooms with the desk and coach that provide separate spaces. Unfortunately, we found several lights did not work (desk lamp, light over fridge, and both small reading lights on the backboards) and the outlets attached to the bedside table lamp did not work. While the bathroom was clean and the beds comfortable, we found jelly smeared on the bathroom door frame, no liners in the garbage cans, shower-mounted conditioner was empty, and the tub was very slow to drain, meaning we showered in 2 inches of water. The most concerning part was the safety lack above the deadbolt on the door was broken to the point where we could only latch it with great effort. The way it was broken made it look like someone had kicked in the door at some point. It made spending the night on the room with two children feel very uncomfortable. Breakfast was good, pool was fine, check out was easy. I really wish I could leave a better review...