Predela 2 Holiday Apartments

It was large and had two bathrooms for the two bedrooms which worked great for our group of 4. It was as described and had great views from the balcony of the mountains. The value was great during the off season.

Really good trip to ski. First time in Bansko. Accommodation a 10min walk from everything going on with a few quieter bars, supermarkets and restaurants closer. The pool, jacuzzi and sauna were perfect and aches and pains. Nice cheap bar next to the spa too. 2 rooms with 2 bathrooms perfect for family of 4...

The room and spa were very nice, everything I expected. The rooms seem to have a range of different eminities I was lucky to grab a good room. My friend who paid more for spa access suite was disappointed to have a worser room than my standard, which also had access to the spa. Because everyone staying there had access to the spa. Location is ok if you don't mind the walk, there is a cut through to the slopes that we found on our second day that significantly shortens the walk and enables you to ski down to the gondola. This information world have been really useful on arrival, also one massive MUST DO for this ski resort. BEAT THE QUEUES FOR THE GONDOLA, GET IN THE QUEUE AT 7.30AM (otherwise face a 2 hour queue). If you can get an upper floor room I would advise that also. There were very loud gatherings in reception most nights which made it very difficult to sleep as the sound really travels. Staff were very helpful and most spoke good English. Had a 50min full body massage which was good value. Would stay here again if I was in the area. Skiing wasn't good enough for me to retuen unfortunately. Thanks for all your help.

Arrived to the hotel on Dec 30th 2018 to be told the 3 bed apartment we booked was now not available and no explanation was provided. Our party of 6 had to separated into 2 different apartments, both of which were of a much lower standard and did not have many of the facilities/amenities which we had paid for. The rooms were outdated, bathrooms had dirty showers which were plugged with hair and the sitting room had a broken couch. Wifi also did not work. We then spoke with the hotel manger the following day who seemed unconcerned with the issues and all he would offer us was free breakfast. Very bad service.