extra paid for a sauna in the room. Having read the instructions we could not get it to work. I explained when I was leaving. I was told that I must not have read the instructions and if I had called somebody they would have got it working. That is what normally happens.
To me this says there is an on going problem. I was offered a cake for my disappointment. Not good enough.
Friendly staff & very polite, hotel is situated in the center of Groningen & approximately a15min walk from the train station. Plenty of choices for breakfast, certain areas of the hotel are in need of decorating along with new carpets ( tripping hazard) did not see any wheelchair access
Had a really lovely stay at this hotel. Staff were very friendly and helpful and room was beautiful. Great location and very clean room. Would definitely stay again without hesitation.
Great location, really friendly staff, clean facilities and the free drink token was a nice touch. Very good very for money, will keep this place in mind when I return!
Beautiful historic building directly on the main square. Saturday night can be a bit noisy, but that is to be expected with the location. Friendly and very helpful staff.