Excellent place to stay in Penang. The staff is very kind, helpful, they try to make your stay wonderful. The location is pretty good, about a 5 minute walk from the night action. The breakfast is awesome. A big plus is that they give you a lot of complementary stuff, like glasses of wine on the rooftop bar, cookies, ice cream, tea, coffee, soft drinks... The only thing missing is a softer bed, which is actually a bit too hard.