Very clean, but distinct signs of some rough past clients. Service excellent: we said the bathroom heater was not working, so they provided a plug-in one which we appreciated.
There were no extra pillows or blankets (although I am sure they would have provided them had we asked).
Had all the amenities we required and was very comfortable and clean. Nice staff and very close to shops. We would definitely stay again if we came back to Christchurch.
The decor is nice enough but the room was SO loud and noisy from traffic, and it literally shook every single time a truck went past. We booked this place based on the fact it said it was soundproofed, but thatâs clearly not the case. Staff originally couldnât find our booking even though we had pre-paid online so it took over half an hour to check us in, made worse by the fact we had a very tired child with us. They then tried to âupgradeâ (hah!) us from the 2 bedroom apartment we had booked to a small studio room that had 2 beds in the lounge. When we asked how this could be seen as an upgrade they said the room was ânicerâ.
Eventually they finally agreed to put us in the room we had paid for but all in all it took 45 minutes just to get the key for the right room with a toddler basically yelling the house down & then effectively little to no sleep the whole time we were there due to the noise. When we asked for our money back after the first night so we could go somewhere for the second, they refused & said I had to go back to the âbooking agentâwhich we gave up on after being on hold for over an hour and just went and bought some earplugs from Bunnings instead. As I say the decor was nice enough but if you value sleep and/or you donât have a lot of time to wait around, I donât recommend this place.
This is the first negative review weâve ever left and I hate doing it because I know times are tough for everyone out there but we also wanted to be truthful. Sorry.
Thankyou so much to Parisel our host she was so kind and the room and bed linen spotless clean and crisp. Such a good stay ad will definetly stay again.
Angenehmer Aufenthalt von 3 NĂ€chten. Nahe zum Zentrum von Christchurch und dem Farmerâs Markt und Sonntagsmarkt in Riccarton. Sehr guter Service, neue EinrichtungsgegenstĂ€nde. Gutes Preis-LeistungvehĂ€ltnis.
DANGER!!! So noisy!!! It s on riccarton road. U WONT SLEEP all night long.
- There 5 or 6 motels even better quality on the same road! Be smart and do not spend any cent here!
- I paid for 3 days but I needed to arrive on 2nd day due to changes in my itinerary... Of course they didn't refund the 1st night... Even if they had time to sell it to someone else.
- They were knocking on my door punctually, pushing me out... They told me there only 1 maid for all the rooms and she has to do all rooms ( 4 hours needed between check in and check out).
- Internet problems.
- I left my luggage when they pushed me out on the garage of the office room, I stayed out all morning until 4pm. I picked up my staff and I needed to pee, she said that I have to go to McDonald's... So rude!