Our family spends 5 days in this hotel end of July 2016. This is a small comfortable hotel with all range of services. The personal of the hotel (Mao, Cup and the rest of the team) is really dedicated to you. The rooms are well equipped and very comfortable. The hotel is close to small shops and restaurants. Do not hesitate to book this hotel.
The property itself was beautiful and clean with mostly friendly staff. The pool was nice, the rooms were nice and well kept.
Issue number 1: no real hot water from shower or sink. I know thailand hotels have this problem hit or miss but I almost avoided showering when rain hit Chiang Mai because I would be colder due to no hot water. Rarely even warm water. If there is a level below warm thatâs what it was and even that was inconsistent.
Issue number 2: NOISE. Whether it was neighbors slamming doors, dragging heavy tables across the floor or the staff working around the rooms there was SO MUCH NOISE often early in the AM it even late at night. They have these wind chimes in the pool area that might drive you absolutely crazy while trying to sleep.
Nice place to stay in Chiang Mai, we were within walking distance of many tourist attractions, including the sunday night market. The staff was great. They were friendly, helpful and professional. The breakfast was delicious, and the room was clean.
This hotel have beautiful pictures and good staff, but so many problems and no manager to fix it. They move the routers that give WiFi around as guests come and go so internet is hopeless. The pool doesnât seem to have a filter so itâs very dirty. And there was electrical problems during my stay. I left 3 days before I was supposed to. Asked for a refund for these days and god rejected. Some days at this hotel was nice. Some days was really bad. This hotel could be much better with a manager to look after the property right.