While Ranguana Caye is pretty, my recommendation is to go somewhere else.
Our first issue was the hot water heater in our room, Man of War. This issue was in another review from 2019, and they still havenât fixed it. The water was either frigid or boiling hot, and while I appreciated the crew being quick to try and fix it that day, itâs been an issue for several years and should have been resolved before 2021.
Secondly were the lack of screens on the windows. There are screens on roughly half of the windows in the cabana. We had to choose between opening the windows to have air circulation or keeping the bugs away.
Third is the all inclusive rate, which isnât actually all inclusive. After two nights on the island, we went to get on the boat to return to Placencia, but weâre told we had to settle our bill first. Since we purchased the $150pp/pn all inclusive package, we were very confused. We had unknowingly racked up an $80usd bill in ânon localâ drinks in those two days. At no point did the host explain what drinks were extra. Our host informed us that they normally tell the guests what is included and what isnât when they arrive, but they forgot to tell us. My boyfriend paid, but when we got back home we reached out to the hotel to contest this, and they agreed to refund us the $80. Itâs been two months since then, and while Iâve received a ton of emails from Ranguana Caye asking us to visit again soon, they havenât refunded our money.
Not worth the headache