Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
What's nearby
Aqualand Costa Adeje - 15 min walk
Fañabé Beach - 18 min walk
Siam Park - 5 min drive
El Duque Beach - 8 min drive
Playa de las Américas - 10 min drive
Getting around
Tenerife South Airport (TFS) - 18 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 60 min drive
La Gomera (GMZ) - 117 min drive
Restaurants
Lobby Bar Iberostar Selection Sábila - 13 min walk
Restaurante Sebastian - 19 min walk
McDonald's - 8 min walk
Bar Unique - 15 min walk
Pekin Palace - 17 min walk
About this property
Neptuno Costadeje
When you stay at Neptuno Costadeje, you'll be just a 5-minute drive from Fañabé Beach and Siam Park. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. 2 outdoor pools and a poolside bar are other highlights, and apartments feature private pools and kitchenettes.
Languages
English, German, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
Private pool
2 outdoor pools
Sun loungers
Umbrellas
Full-service spa
Spa open daily
Massages
Internet
Free WiFi
Parking and transportation
Self parking on site (EUR 40.00 per week)
Free offsite parking
Street parking available
Family friendly
Free crib/infant bed
Children's pool
Kitchenette
Refrigerator
Stovetop
Microwave
Espresso maker
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Dining
1 coffee shop/cafe
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Sofa bed
Bathrooms
Shower
Bidet
Towels provided
Hair dryer
Entertainment
32-inch flat-screen TV with satellite service
Pool or billiards table
Arcade/game room
TV in a common area
Outdoor areas
Terrace
Balcony or patio
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Wheelchair accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Local maps
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Safe (surcharge)
Things to do
Windsurfing nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
90 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: EUR 150.00 per accommodation, per stay
Optional extras
Safes in guestrooms can be used for EUR 16.25 per week
Parking
Self parking costs EUR 40.00 per week
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 211VS198
Also known as
Residencial Neptuno Aparthotel Adeje
Residencial Neptuno Aparthotel
Residencial Neptuno Adeje
Residencial Neptuno
Neptuno Costadeje Aparthotel
Neptuno Aparthotel
Neptuno Costadeje Adeje
Neptuno Costadeje Aparthotel
Neptuno Costadeje Aparthotel Adeje
Frequently asked questions
Does Neptuno Costadeje offer free cancellation for a full refund?
Yes, Neptuno Costadeje does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptuno Costadeje?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Neptuno Costadeje?
Sorry, pets aren't allowed.
Is parking offered on site at Neptuno Costadeje?
Yes. Self parking costs EUR 40.00 per week.
What are the check-in and check-out times at Neptuno Costadeje?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Neptuno Costadeje and nearby?
Have fun during the warmer months with activities nearby such as windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Neptuno Costadeje also has private pools and an arcade, as well as a picnic area and a garden.
Does Neptuno Costadeje have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Neptuno Costadeje have any outdoor private spaces?
Yes, each apartment features a private pool and a balcony or patio.
What's the area around Neptuno Costadeje like?
Neptuno Costadeje is a short 18-minute walk from Fañabé Beach and 19 minutes' walk from La Pinta Beach.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 11, 2024
Mark
Mark, 11-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Peaceful location.
Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Hilda
Hilda, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 18, 2024
I love this property because it was remote enough that you don't hear noise of other tourists walking past.
The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Zachary
Zachary, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Carla
Carla, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2024
So gorgeous, lovely private feel
Daisy
Daisy, 6-night trip
Verified Expedia guest review
8/10 Very Good
May 11, 2024
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Shayne
Shayne, 7-night trip
Verified Hotels.com guest review
6/10 Good
Mar 22, 2024
Not the best
Booked a room with ocean or pool view. Didn't get either.
Furniture in the room was very tired and sofa bed not really suitable for sleeping on.
Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments.
Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Aiste
Aiste, 6-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2023
Sleepless nights
The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Verified traveler
7-night trip
Verified Hotels.com guest review
6/10 Good
Nov 23, 2023
Good area but very noisy
Jorge
Jorge, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2023
robert
robert, 8-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2023
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Philip
Philip, 9-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2023
Perfect service
Thanks
ANGEL
ANGEL, 12-night trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2023
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up.
It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Graham
Graham, 14-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 14, 2023
PAUL
PAUL, 8-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Mar 14, 2023
We booked sea view 2 bedroom apartment. The rooms had bad smell even after cleaning they still stink. The towels provided were of bad quality and ripped off threads coming out.
Only liked the pool and bar area. Could have stayed a better place in the same amount of money.
Do not recommend for families.
Balraj
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Harpal
Harpal, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 5, 2023
Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff
Shelley
Shelley, 20-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 24, 2023
Jamie
Jamie, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 16, 2023
Overall was good. Biggest complaint is no wifi in the room and it was broken for first few days in lobby area. My friend had to pay to use her hotspot (she has to do some some work). Wifi is expected as standard these days. I would not stay here again for this reason. They should make clear the rooms do not have wifi. The hotel is in a super congested area in Tenerife. For this plus the wifi issue I’d choose another area to stay. They have a parking garage but you better be comfortable parking 1” from a wall and another car on both sides.
ALICIA
ALICIA, 7-night trip with friends
Verified Hotels.com guest review
6/10 Good
Dec 17, 2022
True rating 7 not 8
Standard two single bed apartment with great view. But I am slightly disappointed with wifi; the wifi is only available around the pool area and the speed is terrible. Also disappointed with the shower water, the water heater capacity can only maintain decent temperature for 10mins. So you need to finish the bath quickly.
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2022
Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good
Linda ANN
Verified Expedia guest review
10/10 Exceptional
Nov 27, 2022
Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful
Ashley
Ashley, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 17, 2022
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment