Park Plaza London Park Royal

Très bon accueil, personnel très attentif. Très bon petit déjeuner et bien situé sur les 2 lignes principales de métro. Je le recommande pour un séjour en famille.

aménagement de l'Hôtels récent. L'intérieur est tout neuf et la décoration moderne. L'hôtel est idéalement situé à côté d'une station de métro. Accès pratique.

Amazing hotel, lovely and clean with nice decor. Would highly recommend for the price and proximity to Wembley stadium.

Check in was very abrupt and rushed even though there was no one there, I was made to feel like I was irritating the guy at check in. I told them that it was as my anniversary so they could do something special - when I got there nothing was done to the room. Luckily I called down to the front desk (around 10 times since no one was picking up) and a lovely woman named Sara came to help me out. Room was clean but the “queen” bed was really two singles pushed together to which me and my boyfriend kept falling between. There was also no drinks in the mini bar which I believe was false advertising as they show all their pictures with a full minibar and do not make it clear that you have to buy drinks to go in the mini bar. Lights also weren’t working that well in room, TV kept cutting out and tv remote was half broken. Nice hotel and room but not very attentive to guests.

I was very dissapointed by the service at the bar. I went dowb and sat down it was not too busy however i was sitting waitinf for 10 to 15 mins to be served by the barman. After 10 minutes i got up my seat and actually walked over to the barman to get served. He actually ignored me and went and served 1. A customer that already had a drink 2. Another customer that had arrived after me this really annoyed me and i actually think he went out of his way not to serve me this made me very angry and ruined my night.