The staff is very helpful and friendly, the property is beautiful and well maintained, the views are great and overall it's worth checking out for a relaxing stay.
Una finca hotel muy agradable, todo el personal siempre dispuesto a ayudarte, hicieron de mi estadĂa una experiencia maravillosa incluso viajando sola. Super recomendado para disfrutar en familia o en pareja :)
El administrador conoce mucho del lugar, por lo cual es un excelente guĂa y anfitriĂłn.
El lugar es muy lindo. El paisaje hermoso y las habitaciones.
Lamentablemente la comida no fue lo que esperĂĄbamos y el servicio de restaurante puede mejorar.
Juan Carlos oversees the team at Punga -- and all of them do a fabulous job in taking care of their guests - from the minute you arrive until you leave. We were a little concerned that it would be too "fancy" but it was extremely comfortable - with great service inside a great building with large windows providing views of the area.
highly recommend this hotel - one of the best experiences we have had in our travels.
The hotel is a marvel and the Manage of Operations Juan Carlos Rios is tremendous--he is everywhere--greeting you upon arrival, getting the bellman to take luggage to the room, park the car, then in the restaurant and even assisting with travel directions for your onward journey. The rooms are large and very comfortable and have wonderful fireplaces that the staff will light for you. The views are magnificent and the restaurant is excellent. We had a very pleasant stay and enjoyed the hotel and staff. Don't worry about getting to the hotel--use a GPS and enter the coordinates and you will find it. It is off the beaten path which in todays world is a wonderful thing.
Phil
10/10
THIS PLACE IS AMAZING!
THE STAFF WAS OVERWHELMING!
I STRONGLY RECOMMEND THIS HOTEL
Muy buenas instalaciones, vistas al volcĂĄn y atenciĂłn por parte del personal
PABLO NICOLAS
8/10
No esperaba encontrarme con tan maravilloso lugar. Pieza de lo mejor, chimenea interior comodidad y tranquilidad.
El equipo de servicio muy acogedor y dispuestos a ayudar y solucionar problemas