Used a room 002 on the lobby floor, no mobile signal reached, and wifi too slow!
Better to avoid this room.
Facilities need more improvement and repairing.
Service staffs work with our expectations.
Problem is that payment for room service.
I ordered the food first night and was asked to pay for it when the food is delivered to my room.
Therefore, I paid for it and I signed the receipt that time.
Then when I checked out the room, the stuff told me to pay the food although I already paid.
He asked me the name of the stuff, but of course I did not know is name. the he showed me the receipt, which was with some body signature but not my signature. I have no idea how come this happens.
Eventually I paid for the food at check out because I needed to go to the airport.
I was really disappointed their behavior and service.
Extremely depressing experience. We checked out within a couple of hours. What we didn't know while booking was that the hotel is VERY old and although rooms have been done up in a modern design, there is a general feeling of dullness throughout the hotel. The guy at the reception is nonchalant and doesn't even bother to look up when guests walk in the door, let alone welcome them with a smile. Despite everything, what made us leave was the discovery of ants on the bed. Only the location is good because it is a lively area.
The hotel situated in prime location and room is clean. Only con is the lift is old style where you have to close door personally and occupies 4people. Booking for this hotel is costlier when done through Expedia
When we checked in the Front office staff did not show any reaction or whatever. He did not even ask us to sit when i explained about our hotel booking. Such a person at the Hotel is not acceptable. The Rooms was OK. But the approach to the rooms are like a roller-coaster steps and deep in dark. Even the lifts cant reach certain rooms. The breakfast was not good. No choices. Only Alu paratha and bread was there. That is all. But this is not value for money as there are better hotels in the nearby localities. Wi-fi was not effective and i could not access internet fully.