So I think it’s important for guests to know that this is a privately owned room! It is not through the conventional home away from home agents. So when you arrive you have to wait for someone to bring your key. We waited 35 minutes before our key arrived. Things were very unconventional, as the person who bought us the key, then proceeded to get in our car with us to take us up to our allocated parking spot. You then proceed to go through the corporate side of the building, past offices to get to the lifts to go up to the relevant floor. The room was clean and neat but the room is not serviced (something that should be clearly marked on the Hotels.com app). To have your room serviced daily, its an additinal charge of R175 p/day to have someone literally make your bed and wipe down the counters etc. Honestly the room is not bad, i just was expecting more and felt that important information was left out. The DSTV has VERY limited channels (you have to scroll through many inactive channels before finding something worth watching). I feel for what I paid I could have got more else where. Checking out is a bit of a mission, you have to take your luggage out, get to the car, tag the car out of the parking lot. Then if you are two people, 1 must wait in the car on the street, while the other runs back up to the room, to throw the key through the bathroom window. The area is good and the Food Lovers on the gound floor is brilliant.
